Delivery delay
It is indicated when choosing the carrier, if all products of your order are indicated "in stock". The delivery does not care about the order of your preparation time.

We take great care in our shipments to avoid the awkwardness of sorting centers and delivery.
The total weight of the package includes the addition of the net weight of the product packaging + + + protection package of the parcel.
Indeed, we ship your order with maximum protection, so that it reaches you in perfect condition. This protection answer to the specifications of the carriers charge: to withstand the fall of a package of 30 kg above.

Packages are banal, anonymous to avoid theft!

The expiditeur is "Selarl Tiare", thank you to accept the package.

Fees and costs of shipping
Shipping charges include preparation and packing costs and postage. Preparation costs are fixed, whereas transport fees vary according to total weight of the package. We recommend you to group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them.

Parcel shipments are made by La Poste (up to 30 kg) or other carriers (at home, at work or in relay point) according to the Country and the customer's choice.
The price and delivery time is based on your choice of delivery, this one you indicated at the time of validation of the basket (carrier selection).

No delivery is possible for orders over 30 Kilograms.

Free shipping on your order 80 euro purchase in the world.
Select carrier "Colissimo" (offered) when choosing the carrier during the validation of the order.
Within the limit of a control 2 Kilograms and maximum 400 euro.

To better serve you, we invite you to read carefully the following recommendations:

We remind you that any package must be received: controlled by the delivery person before any signature.

If the driver refuses to wait, you need to mention in full on the delivery note. If you notice any damage to the packaging and contents, refuse it and accurately report the damage.

Please note, it may be that the driver claims that all these precautions are unnecessary in this case do not be intimidated!

IMPORTANT: The words "subject to unpacking" has no legal value and does not cover you for damage found later, after unpacking your package.

Thus any article in which the damage would not have been explicitly and specifically noted on the delivery note, can not be reversed by us (see our Terms of Sale 9.6).

The strict implementation of these recommendations will lead to a quick and efficient settlement in case of problems with the delivery, and you will apprehend calmly receipt of your products and thus ensure your satisfaction with your purchase.

Right of withdrawal
Returns charges are the customer.